Commercial Refund and Returns Policy
Effective Date: January 1, 2024
1. Introduction
This Commercial Refund and Returns Policy ("Policy") applies to all commercial projects undertaken by Infrared Group LTD ("Company"). By engaging in business with us, you ("Client") agree to be bound by the terms of this Policy.
2. Non-Refundable Deposits
2.1 All deposits made for commercial projects with Infrared Group LTD are strictly non-refundable.
2.2 The non-refundable nature of deposits is to ensure commitment and cover initial project costs, including but not limited to, planning, resource allocation, and initial administrative tasks.
3. Project Cancellation
3.1 If a Client decides to cancel a project, the deposit will not be refunded.
3.2 In the event that the Company cancels the project for any reason not attributable to the Client, a proportionate refund of the deposit may be considered at the sole discretion of the Company.
4. Legal Basis and Enforcement
4.1 This Policy is legally binding and governed by the laws of England and Wales.
4.2 Any disputes arising under or in connection with this Policy shall be resolved through negotiations in good faith. If the dispute cannot be resolved amicably, it shall be submitted to mediation or arbitration in England.
4.3 The Client agrees to indemnify and hold harmless Infrared Group LTD, its directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including, but not limited to, legal fees) arising out of or in connection with any breach of this Policy by the Client.
5. Amendments
5.1 Infrared Group LTD reserves the right to amend this Policy at any time. Any amendments will be communicated to the Client in writing and will take effect immediately upon notice.
5.2 It is the Client's responsibility to review any amendments. Continued engagement in commercial projects with Infrared Group LTD constitutes acceptance of the revised terms.
6. Severability
6.1 If any provision of this Policy is found to be unenforceable or invalid, such provision shall be severed from this Policy. The remaining provisions shall continue in full force and effect.
7. Contact Information
7.1 For any questions or concerns regarding this Policy, please contact us at:
Infrared Group LTD
The Old Chapel, Chester Street, Brampton, Chesterfield, S40 1DN.
By engaging in a commercial project with Infrared Group LTD, you acknowledge that you have read, understood, and agree to be bound by this Commercial Refund and Returns Policy.